Terms & Conditions

At Sowbhaagyam, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information. By accessing our website or using our services, you agree to the terms outlined in this policy.

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1. Information We Collect:

a. Personal Information: - We may collect personal information, such as your name, email address, shipping address, and phone number, when you place an order or create an account.

b. Payment Information: - To process your orders, we may collect payment information, including credit card details. However, we do not store your payment information after the transaction is complete.

c. Website Usage Information: - We may collect non-personal information about your interactions with our website, including your IP address, browser type, and pages visited, to improve our website’s functionality and user experience.

 

2. How We Use Your Information:

a. Order Processing: - We use your personal and payment information to process and fulfil your orders.

b. Communication: - We may use your contact information to communicate with you about your orders, provide updates, and respond to your inquiries.

c. Marketing: - With your consent, we may use your email address to send you promotional materials and newsletters. You can opt-out of marketing communications at any time.

 

3. Disclosure of Information:

a. Third-Party Service Providers: - We may share your information with third-party service providers (e.g., shipping companies) to fulfill your orders and provide necessary services.

b. Legal Requirements: - We may disclose your information if required by law or in response to a court order or government request.

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4. Shipping:

a. Shipping Costs: - Shipping costs are calculated based on the selected shipping method, destination, and weight of the package. These costs will be displayed during the checkout

Process.

b. Delivery Times: - Estimated delivery times are provided for each shipping option during the checkout process. Delays may occur due to factors beyond our control.

 

5. Returns and Exchanges:

a. Return Policy: - Please refer to our "Refund Policy" for information on returns and Refunds.

b. Exchange Policy: - Exchanges are accepted for items of equal or lesser value. Contact our customer service team to initiate an exchange.

 

6. Intellectual Property:

All content on our website, including images, text, and logos, is the property of Sowbhaagyam and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our express permission.

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7. User Conduct:

You agree not to use our website or services for any unlawful purpose or engage in any conduct that may impair the proper functioning of the site.

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8. Limitation of Liability:

Sowbhaagyam shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or Indirectly.

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9. Governing Law:

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

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10. Changes to Terms:

We reserve the right to modify or revise these Terms at any time. Your continued use of our website and services constitutes acceptance of these changes.

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11. Contact Information:

For any questions or concerns regarding our Terms of Service, please contact us at sowbhaagyambusiness@gmail.com
 

12. Security:

We implement industry-standard security measures to protect your personal information during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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13. Cookies:

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our site.

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14. Your Rights:

You have the right to access, correct, or delete your personal information. If you have any concerns about the accuracy of your information or wish to exercise your rights, please contact us at sowbhaagyambusiness@gmail.com

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15. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be effective immediately upon posting the updated policy on our website.

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16. Contact Information:

For any questions or concerns regarding our privacy policy, please contact us at